FAQs

• Do you require a Security Deposit?

  Yes, all of our rentals require a Security Deposit. However, we do offer a Deposit Alternative that is much more cost effective than a traditional deposit if approved.

• How long does it take for me to know if I’m approved?

  While we do our best to give you a decision within 24 hours, there are several factors that may require further verification and may take up to 72 hours.

• How long do you keep applications on file?

  Applications are valid for 30 days.

• What are the requirements for applying?

  We require 3x’s the rent for income and we conduct a credit and criminal background check. If you would like to get more detailed Selection Criteria before applying, we encourage you to utilize the “Contact Us” option on your desired listing to have one of our dedicated Leasing Professionals reach out to you within 1 business day.

• Do you verify income and rental history?

  Yes, we do.

• How do I submit proof of income and my ID?

  You can upload it with your application by snapping a quick photo straight from your phone.

• What do I need to complete an application?

  We will need proof of income, a valid government issued ID and your previous landlords contact information.

• Can I apply from my phone?

  Yes! Our website, application and renter portal is all mobile-friendly.

• Do I have to complete the application online?

  While it’s preferable to complete it online, you may schedule an appointment with the property manager if you need assistance.

• Is the application fee refundable if I’m not approved?

  No, the application fee covers our administrative costs of conducting the screening and are non-refundable.